Privacy Policy

Valor Impact Windows & Doors, LLC

Last Updated: June 16, 2026

Valor Impact Windows & Doors, LLC ("Valor Impact," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through valorimpactwindows.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

Information you provide to us. When you fill out a quote request, contact form, or otherwise communicate with us, we may collect: your name; phone number; email address; property address or city; details about your project (e.g., windows, doors, number of openings, preferred contact time); and any other information you choose to share with us.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect: device and browser information (IP address, browser type, operating system); usage data (pages visited, time on site, referring website); and information collected through cookies and similar technologies (see Section 6).

How We Use Your Information

We use the information we collect to: respond to your quote requests and inquiries; schedule and provide estimates, consultations, and services; contact you by phone, text message, and email about your request and our services; send appointment reminders, follow-ups, and (with your consent) promotional offers; improve our Site, marketing, and customer experience; and comply with legal obligations and enforce our agreements.

Text Messaging (SMS) and Call Consent

When you provide your phone number through the Site, you consent to receive calls and text messages from Valor Impact regarding your request, estimates, scheduling, and services, including through automated technology where applicable. Message and data rates may apply, and message frequency varies.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us at (239) 392-5450 or info@valorimpactwindows.com.

Consent to receive marketing messages is not a condition of purchasing any product or service. We do not sell or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data is not shared with any third parties except as needed to deliver the messaging service.

How We Share Your Information

We do not sell your personal information. We may share information only as follows: with service providers who help us operate our business (for example, our customer relationship management/CRM platform, scheduling, email and text messaging providers, hosting, and analytics), who are permitted to use the information only to provide services to us; with financing or product partners, only when you request information about financing or a specific product, and only as needed to fulfill that request; for legal and safety reasons, when we believe disclosure is necessary to comply with law, enforce our agreements, or protect the rights, property, or safety of Valor Impact, our customers, or others; and in connection with a business transfer such as a merger, sale, or transfer of all or part of our business.

Third-Party Advertising and Analytics

We may use third-party services such as Google (including Google Analytics, Google Ads, and Local Services Ads) and Meta (Facebook/Instagram) to understand Site traffic and deliver advertising. These providers may use cookies and similar technologies to collect information about your use of the Site and other websites to provide measurement and targeted advertising. We do not control these third parties' data practices; please review their privacy policies.

You can learn about opting out of interest-based advertising at optout.aboutads.info and through your Google and Meta ad settings.

Cookies and Tracking Technologies

The Site uses cookies and similar technologies to function properly, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings; however, disabling cookies may affect some features of the Site. Where required by law, we will request your consent for non-essential cookies.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to provide our services, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Marketing communications: you may opt out of marketing emails by using the unsubscribe link, and out of text messages by replying STOP. Access and updates: you may request to review, correct, or delete the personal information we hold about you by contacting us at info@valorimpactwindows.com. Do Not Track: some browsers offer a "Do Not Track" signal; the Site does not currently respond to these signals. Depending on your state of residence, you may have additional rights regarding your personal information. To make a request, contact us using the information below, and we will respond as required by applicable law.

Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

The Site may contain links to websites we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Valor Impact Windows & Doors, LLC

Naples, FL

Phone: (239) 392-5450

Email: info@valorimpactwindows.com